Tommaso Brindani

Hospitality Expert turned QA Engineer

Bridging exceptional customer service experience with cutting-edge technology skills. Passionate about quality assurance and bringing hospitality excellence to software testing.

About Me

Discover my journey from hospitality excellence to software testing mastery

Tommaso Brindani

From Service to Software

With years of experience as a Hospitality Expert and Restaurant Manager, I've developed a strong attention to detail, solid problem-solving skills, and a passion for delivering pleasant customer experiences.

Now, I'm channeling these skills into software testing, where I can ensure digital products meet the same high standards I've always maintained in customer service. My unique background allows me to see software from both the user's perspective and the quality assurance angle.

10+
Years in Hospitality
25+
Team Members Led
★★★
Quality Focus

My Commitment

I've always tried to find ways to improve my and my team's efficiency and processes while working in restaurants. Now my commitment is to apply this approach while working in a completely different environment. My goal is to learn to use AI systems deeply so that I can know the best use-case and possible implementation in diverse situations.

Professional Journey

My career evolution from hospitality excellence to software testing mastery

QA Engineer

inTEC & NTT Data

2024 - Present

I completed my career transition to software testing with flying colors, achieving the Foundational Level of the ISTQB certification.

Key Achievements

Employed several workflow improvements to Excel handling and task automation scripts improving QoL during testing activities
Wrote several hundred detailed test cases that will be kept and re-used for Regression Testing in future updates
Wrote an exhaustive Glossary to track the various Project and IT acronyms used

Restaurant Manager

Various Fine Dining Venues

2018 - 2023

Worked as a Restaurant Manager in various fine dining venues, across Switzerland, Africa and Northern Italy.

Key Achievements

Assisted opening venues, supporting the owners with solid knowledge on Service and Bar & Wine Cellar set up
Managed personnel, work-shifts and stock management
Delivered warm Customer Service in the style of a capable Italian Hospitality expert

From Runner to Sommelier

Various International Venues

2013 - 2018

I started off as Runner and through certifications and hard work climbed the ranks working in several countries as Commis, then Barman, then Head Waiter, and Finally Sommelier.

Key Achievements

Implemented a Cash Register system in Excel for an African venue that still used written checks
Learned to handle Customer Service at an international level
Completed an internship at a Three Stars Michelin Restaurant in England

Open to Opportunities

My diverse background in hospitality worldwide and growing expertise in software testing positions and AI systems positions me uniquely to understand user needs and ensure engaging digital experiences. I'm open to new opportunities and to learn more in this ever growing field of Internet Technologies and AI.

Available for new opportunitiesOpen to remote workContinuous learner

Skills & Expertise

A blend of technical proficiency and hospitality excellence

Coding Skills

9 skills • Average: 3.6/5

Testing Skills

6 skills • Average: 4.3/5

Hospitality Skills

6 skills • Average: 4.7/5

Languages & Soft Skills

10 skills • Average: 4.4/5

Skills Overview

31
Total Skills
4.2
Average Level

Let's Connect

Ready to discuss opportunities or collaborate on exciting projects? I'd love to hear from you.

Get in Touch

Whether you're looking for a dedicated QA engineer, need help with quality assurance, or want to discuss how my unique hospitality background can benefit your tech team, I'm here to help.

Send me a message